Information: What the overseer and the affected person are told
The information without which oversight is guesswork. This theme covers user information, incident communication, interested-party reporting, transparency and the instructions that travel with the system.
Does the person at the screen know what the system cannot do, and what to do when it fails?
The information without which oversight is guesswork. This theme covers user information, incident communication, interested-party reporting, transparency and the instructions that travel with the system.
What good looks like
Instructions for use, a limitations note, an incident communication plan and an obligations register.
What goes wrong
Generic instructions, users not told they are dealing with AI, and incident plans that cover regulators but not users.
The 6 units in this theme
| Ref | Oversight unit | Theme | Held citation | Evidence |
|---|---|---|---|---|
| OH-10 | Documented information | Information | ISO/IEC 42001:2023, 7.5 | 3 |
| OH-27 | Information for users | Information | ISO/IEC 42001:2023, A.8.2 | 3 |
| OH-28 | Communicating incidents | Information | ISO/IEC 42001:2023, A.8.4 | 3 |
| OH-29 | Information for interested parties | Information | ISO/IEC 42001:2023, A.8.5 | 3 |
| OH-41 | Transparency to deployers | Information | EU AI Act, Article 13 | 3 |
| OH-42 | Record-keeping and logs | Information | EU AI Act, Article 12 | 3 |
Work the theme, not the document
Open one unit, answer its three questions, and attach the evidence it names. Then move to the next. The theme is complete when every row has a named owner, a dated artefact and a recorded answer to the questions. That is a higher bar than a policy, and a lower bar than a certification.
The paid kit carries the same rows with the owner, due date and status columns already in place, and a dated plan that sequences the six themes across the 120 days to the planning date.
The human oversight kit, USD 799 one off.
The 47-unit register, the 142-item evidence index, the 120-day plan and the gap questions, as PDF, CSV and XLSX. Five labelled rows are free on the specimen page.